Need help with registration, payment, trial details, refund request or account access? Our support team is here to assist players and parents with quick, clear and reliable support.
Managed by LeagueCraft Sports Management
Select the right support category and share complete details with our Helpdesk team for faster resolution.
Support for player registration, form details, category, city/team selection and confirmation issues.
Help for payment failed, amount deducted, duplicate payment, receipt or Razorpay Payment ID related issues.
Get assistance regarding trial date, venue, reporting time, required documents and selection process.
Support for login, OTP, player dashboard, profile update and registration confirmation access.
For registration, payment or league related queries, contact KCL Helpdesk during support hours.
If your payment has been deducted but registration confirmation is not received, please share your registered mobile number, player name, Razorpay Payment ID and payment screenshot.
Please submit your issue with complete details. For payment issues, always include Razorpay Payment ID or Order ID.
These pages explain our registration rules, payment terms, refund process and digital delivery policy.
Please contact KCL Helpdesk with your registered mobile number, player name, Razorpay Payment ID and payment screenshot. Our team will verify and respond within 24–48 working hours.
Refunds will be reviewed and processed as per the Cancellation & Refund Policy. Duplicate payment cases should be reported with payment proof.
Player age proof, Aadhaar/valid ID proof, registration confirmation and basic cricket kit may be required at the trial venue.
Successful registration confirmation will be delivered digitally through website, email, WhatsApp or SMS. No physical product will be shipped.
Our usual response time is 24–48 working hours. Support is available from 09:00 AM to 06:00 PM.
For urgent registration or payment related support, connect with our Helpdesk team directly on WhatsApp.
💬 Chat on WhatsApp